At Calcutta Auto Parts, we strive to ensure customer satisfaction with every purchase. However, if you are not entirely satisfied with your order, we’re here to help.

1. Eligibility for Refunds

  • Refunds are applicable only for listing our products.
  • To be eligible for a refund, Accept exchanges the request must be made within 3 days of purchase.
  • The product/service must be unused, undamaged, and in the same condition as received.
  • Proof of purchase (receipt, order ID, or payment confirmation) is required.
  • Accept returns for defective products only

2. Non-Refundable Items/Services

Certain types of items or services cannot be refunded, including but not limited to:

  • Digital products or downloadable software once accessed or downloaded.
  • Customized or personalized items.
  • Services that have already been delivered or partially completed.
  • Gift cards and promotional items.

3. Refund Process

  • To initiate a refund, please contact us at info@calcuttaautoparts.shop with your order details and reason for the request.
  • Once your refund request is reviewed and approved, the amount will be credited to your original method of payment within [5–10 business days].

4. Late or Missing Refunds

If you haven’t received your refund within the expected time:

  • First, check your bank account or credit card statement again.
  • Then, contact your bank or credit card company — it may take some time before your refund is officially posted.
  • If you’ve done all this and still have not received your refund, please contact us at info@calcuttaautoparts.shop.

5. Cancellation Policy

If you wish to cancel an order or service:

  • Cancellations made within 3 Days of purchase (before processing or dispatch) are eligible for a full refund.
  • Once processing or service initiation has begun, cancellations may not be possible.

6. Contact Us

For any questions regarding our refund policy, please contact us at:
📧 info@calcuttaautoparts.shop
📞 +91-9667298427